1.Flexible design and processing All goods produced by ourselves, we provide one-stop services from designing, printing to processing. Customers can provide the design according to your requests and samples making, also we can advise how to make the box according customers' target prices.
2. Best materials selection All our goods are made with eco-friendly material which comply with standard of RoHS and SGS. We can guarantee all mass production goods are same as the perfect pre-production samples with exactly same materials and craftsmanship.We can provide material report if you need.
3. Quality guarantee We have strict quality control process under ISO rules. From confirming artwork, ordering raw material to deliver completed products, every step is controlled by our well-trained quality control staff.
4. Excellent and skilled staff All our team members are highly experienced with responsible manners, positive attitudes and prompt reaction.That is the most important key to provide best service for you.
5. Competitive minimum order quantity You will have more opportunity to get access to our high quality products since we offer competitive MOQ for you.
6. Accurate lead time Accurate delivery time is guaranteed by our standard process management system. We control time at every production process and have specialized staff to follow up the production status.
7. After sales service 24 hours follow up service, we will be here anytime when you need us, we are always here for you.
Q:Can we get some samples? Any charges?
A:Yes, customized sample will be charged according to your requirements, we also offer free sample for you to check quality, but we do not cover the shipping cost.
Q:How can we get a quote? A:Please offer specifications of the products, such as material, size, shape, color, quantity, surface finishing, etc.
Q:Can you help with the design? What format design file you want for printing? A:We have professional designers to help with simple information such as logo and some images, design format: AI; PDF; CDR; PSD; EPS.
Q:How long can I get a sample and how long is the mass production lead time ? A:Sample time: 3-5days, production lead time is usually about 12-15 working days
Q:How can i know if my goods have been shipped? A:Detailed photos of every process will be sent to you during the production. We will supply the tracking NO. once shipped.
Q:How can you guarantee your quality? If we don't satisfied your quality,how will you do? A:Normally we do samples for you to confirm everything, and production will be same as samples.If you worried about the quality problems,you can place the order through alibaba trade assurance,it can guarantee the quality and delivery, If any quality discrepancy, Alibaba will help you and return the money to you